You stay signed in until 03:00 UK time. Customer API keys are managed separately.
View-only access. You can inspect customers, routes, integration access and activity. Changes and API keys require an administrator.
Website product data
Azure Blob Storage
Customer access
Confirm that customer price levels have usable prices in Azure.
Checks use fresh Azure data and search beyond the sample product. A level is available when at least one product has a usable price. Individual products can legitimately have no price at that level.
Read each customer's currency and price level, then apply them together.
At 6am UK time, fetch the NetSuite currency and price level for each linked customer with automatic sync enabled. Customers that cannot be updated keep their current pricing.
After expiry or clearing, the next request fetches fresh data. Customer access and pricing rules are checked on every request.
Manage keys, optional IP restrictions, routes and the price level each customer receives.
Base URL . Send the customer's API key in the x-api-key header. Saved IP restrictions apply.
Downloads are gzip-compressed NDJSON. One completed full download is retained per customer. Changes cover all generations since the last successfully imported version within a rolling 90-day window; otherwise download the latest complete file. A trial file contains only its fixed sample.
Replace {id} with a product code. Product pricing is selected by the customer's API key.
Changes apply to ChemScene requests immediately. Keep the current key selected to preserve existing access. The internal COA upload route uses a separate credential.
Product, pricing and molecule requests. All times are UK time (Europe/London).
IP addresses and request IDs are recorded from this update onwards. API keys, request bodies and full paging tokens are not recorded. ChemScene requests remain on the separate integration service.
Manage who can sign in to the API manager. These accounts are separate from customer API keys.
Manage customers, API keys, connections, integrations and dashboard users.
Inspect customers, routes, integration access and activity. Cannot change settings or view API keys.
Editing access or resetting a password signs that user out. Your own account is protected here; use Security to change your password.
Changing your password signs out your other sessions.